terms and conditions

Terms and conditions are legally binding agreements that outline the rules and expectations for using a  service.

-For bookings within less than 48 hours please call us at +34 951 551 355 because we cannot guarantee confirmation.

-Google calculates the travel time for car driving distance. This time is slightly increased when traveling by bus.

– The customer shall be responsible for any damage caused by passengers to the vehicle during the journey, and shall be liable for the payment of any such damage.

– Passengers and the customer shall be responsible for adopting all the measures and rules of road safety inside the bus.

– In the case of passengers who are minors, there will be a responsible person of legal age who can prove to be in possession of all the authorisations of all minors, and will be the responsibility of It shall be the responsibility of this person to ensure that the minors adopt all the established road safety measures and regulations.

– Smoking is prohibited inside the vehicle and during the journey.

– The consumption of alcohol or drugs of any kind is prohibited inside the bus and during the journey.

– In the event of a possible delay of a maximum of 60 minutes due to technical or mechanical causes, the following procedure will be followed: The company shall

The company will take reasonable measures to continue or start the journey during the period of possible delay. If within the maximum period of 60 minutes

The customer shall not be entitled to claim any compensation if the delay is remedied within 60 minutes. This clause is exclusive for journeys within the air of the province of Malaga with a radius of no more than 50 km.

– In case of cancellation of the service 10 days before, there will be no charge. If the cancellation is made within 10 days prior to the service before the service there will be a charge of 20% of the total amount. If the cancellation is made within 48 hours prior to the service, there will be a 50% service, there will be a 50% charge on the total. If the cancellation is made on the day of the service, the full amount will be charged as a cancellation fee. the total amount will be charged in full.

– The client will never be able to establish the maximum number of passengers inside the vehicle, and will be limited to the number of seats established by the vehicle.

– The number of seats in the vehicle will be established by each vehicle, with each passenger having one seat, and may never exceed these seats, nor travel with standing passengers inside the vehicle.

– The company will decide which coaches will carry out the service, undertaking to cover the total number of seats contracted.

– The client contracts a service with closed timetables, the company can use the bus for the hours not contracted by the user.

– In the event of making a transfer from another country or in a currency other than the euro, the company is not responsible for any possible commissions charged by the bank to the client or the bank itself.

charged by the bank to both the client and the company. The agreed amount is the amount that must appear in our bank account in full.

– In the case of works or cuts in the agreed pick-up area, the client and the company shall stipulate a suitable place for the pick-up of passengers, as long as the vehicles are able to enter.

Thanks for your consideration.

© 2025 transfer costa del sol is a registered trademark and operates within a specific line of business under bus costa del sol which belongs to autocares diego mora sl.

en_GBEnglish (UK)